A Twitter employee temporarily deactivated Trump’s account on their last day in work
The social media company is inducting a review of the incident.
Twitter has confirmed that an employee used their last day working for the company to deactivate Donald Trump's Twitter account. The tech company has launched a review of its policies following the November 2 incident, which saw the President's account unavailable for 11 minutes.
Users who visited the President's account were met with the message: "Sorry, that page doesn't exist."
An official statement from the @TwitterGov account later clarified that Trump's account was "inadvertently deactivated due to human error by a Twitter employee." A second statement added: "Through our investigation we have learned that this was done by a Twitter customer support employee who did this on the employee's last day. We are conducting a full internal review."
Earlier today @realdonaldtrump’s account was inadvertently deactivated due to human error by a Twitter employee. The account was down for 11 minutes, and has since been restored. We are continuing to investigate and are taking steps to prevent this from happening again.
— Twitter Government (@TwitterGov) November 3, 2017
Through our investigation we have learned that this was done by a Twitter customer support employee who did this on the employee’s last day. We are conducting a full internal review. https://t.co/mlarOgiaRF
— Twitter Government (@TwitterGov) November 3, 2017
The account was taken offline shortly after Trump tweeted a video announcing the next Chairman of the Federal Reserve in the afternoon.
Twitter has previously faced calls to delete Trump's account. However, in September the company said his tweets threatening North Korea were "newsworthy" and would remain online in the public interest.
"We have learned that this was done by a Twitter customer support employee who did this on the employee’s last day" pic.twitter.com/mVB2Pwc8rv
— Jessica Winter (@winterjessica) November 3, 2017